Hacker News

Dell confirms its SupportAssist software causes Windows BSOD crashes

13 points by Brajeshwar ago | 5 comments

jakedata |next [-]

We pushed out a policy to ban it forever after the disruption it caused. Caused again I mean... Huge time waster.

CamperBob2 |next |previous [-] 

   0xEF_DellSupportAss_BUGCHECK_CRITICAL_PROCESS
I wonder if whoever worked on this wasn't fully on board with the whole idea.

Schiendelman |root |parent [-]

Ha. Probably "Assert".

davydm |previous [-]

wow, slow clap literally 7 years after I told them so when I had a Dell laptop.

davydm |root |parent [-]

yes, this is a new bout, but the result is the same - SupportAssist simply should not have the capabilities to bluescreen your device /eof.