Hacker News
Show HN: HackerChurn – which SaaS tools HN wants to cancel
31 points by drewlem
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16 comments
drbscl
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Does this consider positive (or even ambivalent) comments too? Put another way, a product with wider use will have more complaints than something niche but worse.
Tenemo
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+1 to this. Let's say, in an alternate universe, beloved Evernote had 1000x as many users as this dying crappy app still has in ours. It could easily top this rating because for hot/popular tools there will inevitably be unsatisfied users, too, even if the general sentiment is 99% positive.
tiffanyh
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It'd be good to note which are actually networks (vs products).
LinkedIn, RealPage, etc (on the list) are more so networks than a product.
tmpz22
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The only surprising absence for me was Datadog - the category I expected (high touch sales team, egregious margins, IPO or private equity pressures) is else wise pretty well represented.
joshstrange
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New review submission is broken, give generic error. I never miss an opportunity to complain about the dumpster fire that is ClickUp but I was unable to submit my 1-star review.
sleepybrett
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if github isn't at the top of this list whatever tooling you use to find sentiment is broken, fundamentally.
drewlem
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The rough math is based on % of negative vs. positive sentiment. There's likely a ton of noise around github that diluted the math. I can look into though, thanks for the feedback.
AznHisoka
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While HN has been negative on Github, October was its best month in terms of # of new orgs using it: https://bloomberry.com/data/github/
pop123-ux
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where have you gotten the idea to build this in the first place, lol