As with the MS meltdown, nobody dares to suggest that managements are to blame. Cut costs, retrench the senior experienced staff, outsource to the lowest cost contractor, etc ... and turn a blind eye to those contractors using AI because they too are maximising their profits and thus bonuses.

The race to the bottom has been running for decades. In a hyper-connected environment bad things will continue to happen.

Of course <anyone> blamed the once-every-few-decades Ground Stop on the rollout of the new AI system